Your site is down. We can pick it up right now.
Send the URL and one line about what’s broken — that’s enough to start. A senior engineer reads it and answers you directly — no call center, no ticket layers.
One starting price. No hourly meter.
Hacked, white-screened, broken by an update, database damage, locked out, spam pages. If yours needs more than the starting fee, you see the number in writing first.
- No fix, no fee. 30-day reinfection warranty.
- Fee credited over your first 3 months if you join a care plan after.
- You approve the number in writing before any deeper work starts.
Can’t use the form? Email info@wppirates.com with EMERGENCY in the subject line.
Tell us what’s broken. Be brief.
Don’t polish it. A half-finished note sent in 30 seconds beats a careful one an hour later.
From $490 · No fix, no fee. 30-day reinfection warranty. · We reply within 2 hours, 9am–5pm Pacific, every day.
What counts as an emergency.
If your site is costing you money right now, it qualifies. These are the six we see most.
Hacked or defaced
Malware removed, the way in closed, and a review request filed with Google if your site has been flagged.
What to do right now →White screen or fatal error
We find the plugin, theme, or PHP change behind it and get the site loading again.
What to do right now →An update broke the site
Roll back to a working copy first, then work out which update did it and fix it properly.
What to do right now →Database damage or lost data
Recovery from backups, or repair table by table when the backup is older than the data you need.
What to do right now →Locked out of wp-admin
Access recovered through SFTP, SSH, or the database, then the login path locked down again.
What to do right now →Spam pages or SEO injection
Junk pages and redirects cleaned out, Search Console cleared, and the hole they came through closed.
What to do right now →What waiting costs.
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A hack left alone.
It spreads. More bad files, more spam. Then a Google warning, and your host may shut the site off.
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A quick patch, not a real cleanup.
The site looks fine, but the way in is still open. The hackers come back, often worse.
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A site that stays down.
Every hour, sales and calls go to someone else. After a few days, you can slip in Google too.
The sooner we look, the smaller the job.
How triage works.
Most WordPress emergencies look terrifying and have one small cause. The job is to find it without making things worse.
We confirm we have it
A person replies in writing with the URL we received and who is picking it up. Never an auto-responder.
We find out what is wrong
Hosting status, error logs, recent changes, and any sign of a break-in — read before anything gets touched.
We get you back online
If a clean backup or undoing the change puts the site back safely, that happens first. The deeper fix comes after.
You get it in writing
Before deeper work: what is broken, what we will do, and a fixed price. After the fix: a short report of what happened.
What the fee covers.
One starting price, agreed first
From $490. Most emergencies are done for that; if yours needs more, you see the number before we go deeper, and it doesn’t grow afterwards. If the honest answer is a rebuild, we say so and quote that separately.
No fix, no fee
If we can’t recover your site, you pay nothing. If the same infection comes back within 30 days, we clean it again free.
The fee comes back if you stay
Fee credited over your first 3 months if you join a care plan after. Care plans start at $149/mo, month-to-month — and once we look after the site, emergencies are included. See the plans →
“Andrew, you saved the day. Thank you again!”
— Lisa V.
Before you send the URL.
What counts as an emergency?
How fast do you actually respond?
What does it cost?
What do you need from me to start?
What if my site cannot be recovered from a backup?
Every hour it stays down costs you something.
We reply within 2 hours, 9am–5pm Pacific, every day.