WordPress doesn’t break loudly. It breaks quietly, then all at once.
An update fails, backups silently stop, a plugin opens a hole — and you find out the day it costs you. A care plan makes that our problem, on any host. From $149/mo — for scale, one emergency recovery starts at $490.
What’s in the maintenance package.
Four things that should be table stakes — done properly, not as an afterthought to hosting.
Updates that can’t surprise you
Every update is backed up first and rolled back if anything breaks. On Growth and Premium it runs on a copy of your site before it goes live.
Daily off-site backups
Encrypted, 30-day retention, restorable to a test copy in minutes. Your host's backup is the safety net, not the strategy.
Uptime and performance monitoring
1-minute uptime checks, transaction monitoring on key pages, alerts to us first so you don't get woken up.
You hear from us when it matters
When something needs your decision — an update we're holding back, a plugin going unmaintained, a bill worth cancelling — you get a plain-English note.
Three plans, one job.
Every plan keeps your site fast, secure, and problem-free: a backup before every change, rolled back if it breaks · firewall, login protection, daily malware scanning · daily off-site backups · a senior engineer who knows your site.
Essential
For sites that represent the business — brochure sites, portfolios, blogs.
- Updates every two weeks, backed up first and fixed if they break
- Security patches within 48 hours
- Firewall, login protection, daily malware scan
- Daily off-site backups, kept 30 days
- Uptime monitoring, every minute
- Caching kept working, speed checked monthly
- One hour of small changes a month
- Email support, one-business-day reply
- Hack cleanup from $490, credited toward Growth
Growth
Most popularFor sites that bring in the business — stores, bookings, leads. When it stops, sales stop.
- Updates every week, tested on a copy of your site first
- Hack cleanup included, no fee
- Speed tune-up at onboarding
- Core Web Vitals kept green, checkout included
- Payments, shipping, CRM, and custom code kept working through updates
- Backups every 6 hours
- Two hours of changes and dev work a month
- Same-day replies
Premium
For sites the business can’t run without — an hour down has a dollar figure.
- Priority support, any hour
- All emergencies included, any cause
- Five hours of changes and dev work a month
- Work starts within one business day
- Your server or hosting stack managed, patched, monitored, and backed up
- Test copy → live workflow
- Multisite, headless, and heavy WooCommerce included
Each plan covers one site. Second and later sites: half price — whatever mix of plans they’re on. Doesn’t fit a card? A large network, unusual hosting, or a mix of sites with different needs → we scope it individually.
Tell us what’s going onNot sure which one? Tell us what the site does and we’ll say which plan fits, in writing.
Tell us about the siteWhat the first 30 days look like.
Nothing is charged until we’ve looked at the site and confirmed the plan fits, in writing.
Access
You send hosting or SFTP details and create a WordPress admin account in our name — we send the exact steps. No shared passwords.
We read the site
Plugins, theme, host, what’s been flaky. First off-site backup taken; monitoring, firewall, and login protection switched on.
First update round
Backed up first. On Growth and Premium, run on a copy of your site before it goes live.
Settled in
Updates are running on schedule, backups are landing off-site, and monitoring is live. You hear from us whenever something needs your decision — not on a reporting calendar. Not what you expected? The first month is refundable.
Best-of-breed stack, on our licenses.
Nothing here is passed through to your invoice.
- Caching — WP Rocket / Cloudflare APO
- Backups — BlogVault or ManageWP for backup orchestration
- Uptime — UptimeRobot or Better Uptime for monitoring
- Vulnerability intel — Wordfence Premium or Patchstack
Maintenance, specifically.
What gets updated?
How often do you update?
Where are backups stored?
Is development work included?
Hand the chores over.
Pick the plan that matches what’s riding on the site, or send your URL and what you’re running — we reply within one business day with a concrete recommendation.