Our care plans

The number you see is the number you pay — no discovery call to find out. Pick by what’s riding on the site.

Every plan keeps your site fast, secure, and problem-free: emergencies included — hacked, down, or broken · firewall, login protection, daily malware scanning · off-site backups, kept 30 days · a senior engineer who knows your site.

2 months free on annual

Essential

$149/mo
$124/mo

$1,490 billed yearly · 2 months free

Your site stays safe and quick — without you thinking about it.

For sites that represent the business — brochure sites, portfolios, blogs.

  • Updates every week, fixed if they break
  • Security patches within 48 hours
  • Firewall, login protection, security headers, daily malware scan
  • Weekly off-site backups, kept 30 days
  • Uptime monitoring, every minute
  • Cache set up, database kept clean and quick
  • Unlimited content edits, free — text, images, posts, pages
  • Email support, one-business-day reply
  • Emergencies included — hacked, down, or broken
Start Essential or tell us about the site first

Growth

Most popular
$349/mo
$291/mo

$3,490 billed yearly · 2 months free

Sales and leads keep coming — we catch problems before customers do.

For sites that bring in the business — stores, bookings, leads. When it stops, sales stop.

Everything in Essential 9 features
Plus:
  • Updates every day, tested on a copy of your site first
  • Core Web Vitals optimization
  • Cookie compliance
  • Daily off-site backups
  • Two hours of design and dev work a month
  • Same-day replies
Start Growth or tell us about the site first

Premium

$749/mo
$624/mo

$7,490 billed yearly · 2 months free

Whatever breaks, whenever it breaks — handled, and already paid for.

For sites the business can’t run without — an hour down has a dollar figure.

Everything in Growth 15 features
Plus:
  • Priority support, any hour
  • Five hours of design and dev work a month
  • Custom server or hosting stack managed
  • Multisite, headless, and heavy WooCommerce included
  • Accessibility (WCAG) compliance
  • Card-payment (PCI DSS) compliance
Start Premium or tell us about the site first

Each plan covers one site. Second and later sites: half price — whatever mix of plans they’re on. Doesn’t fit a card? A large network, unusual hosting, or a mix of sites with different needs → we scope it individually.

Tell us what’s going on
  • Month-to-month
  • Cancel any month
  • First month refundable
  • Emergency fee credited over your first 3 months
  • Paid once a year
  • Renews yearly unless cancelled
  • No refund after purchase
  • Emergency fee credited toward the plan

Compare every feature ↓

Not sure which one? Tell us what the site does and we’ll say which plan fits, in writing.

Tell us about the site

Every plan, side by side.

Every care plan feature, side by side
Feature Essential $149/mo $124/mo, yearly Growth Most popular $349/mo $291/mo, yearly Premium $749/mo $624/mo, yearly
Updates
Plugin, theme, and WP core updates Every week Every day Every day
Staging-tested updates Not on this plan Included Included
Security patches within 48 hours Included Included Included
PHP version kept current Included Included Included
Security and backups
Firewall and login protection Included Included Included
Security headers — HSTS, CSP, and more Included Included Included
Malware scan Daily Daily Daily
Plugin vulnerability monitoring Included Included Included
Blocklist monitoring and removal Included Included Included
Off-site backups, kept 30 days Weekly Daily Daily
Emergencies — hacked, down, broken, locked out Included Included Included
Spam kept out of forms and comments Included Included Included
Speed, uptime, and search
Uptime checked every minute Included Included Included
Cache setup Included Included Included
Database kept clean and quick Included Included Included
Image optimization Included Included Included
Core Web Vitals optimization Not on this plan Included Included
Search Console management Not on this plan Included Included
Hosting, domain, and DNS
We talk to your host’s support for you Included Included Included
Hosting management Included Included Included
Domain management Included Included Included
DNS management Included Included Included
Email health (SPF, DKIM, DMARC) Included Included Included
SSL certificates Included Included Included
Cloudflare management Not on this plan Included Included
Custom server or hosting stack managed Not on this plan Not on this plan Included
Changes to your site
Content edits — text, images, posts, pages Unlimited, free Unlimited, free Unlimited, free
Design and dev work Not on this plan 2 hours a month 5 hours a month
One-day turnaround Not on this plan Included Included
Support
A senior engineer who knows your site Included Included Included
We reply Within one business day Same day Any hour, first in line
Compliance and bigger setups
Cookie compliance Not on this plan Included Included
Accessibility (WCAG) compliance Not on this plan Not on this plan Included
Card-payment (PCI DSS) compliance Not on this plan Not on this plan Included
Multisite, headless, and heavy WooCommerce Not on this plan Not on this plan Included
Start Essential Start Growth Start Premium

What the first 30 days look like.

Nothing is charged until we’ve looked at the site and confirmed the plan fits, in writing.

Day 1

Access

You send hosting or SFTP details and create a WordPress admin account in our name — we send the exact steps. No shared passwords.

Days 1–2

We read the site

Plugins, theme, host, what’s been flaky. First off-site backup taken; monitoring, firewall, and login protection switched on.

Week 1

First update round

On Growth and Premium, run on a copy of your site before it goes live. If anything breaks, we fix it.

Day 30

Settled in

Updates are running on schedule, backups are landing off-site, and monitoring is live. You hear from us whenever something needs your decision — not on a reporting calendar. Not what you expected? The first month is refundable.

Six things you can check before you pay us anything.

No fix, no fee

If we can’t recover your site, you pay nothing.

emergencies

30-day reinfection warranty

Same infection comes back within 30 days — we clean it again, free.

emergencies

Hacked or broken on our watch? It’s on us

On every care plan, if the site is hacked or breaks while we look after it, the fix costs you nothing.

care plans

Month-to-month, cancel any month

No contract, no notice period. We’d rather earn every month than lock you in.

care plans

First month refundable

If the first month isn’t what you expected, we refund it and hand everything back.

care plans

Your site is always yours

The site, the database, and every login belong to you. Ask any time and we hand it all over.

always

“Andrew is fantastic! He had a clear and effective plan to resolve our challenges promptly. His communication throughout the project was exceptional, and his expertise is truly amazing. We're confident we'll be working with Andrew for a long time to come.”

— Michael V.

Questions people ask before picking a plan.

Don’t see yours? Just ask.

Are these prices final, or “starting at”?
Final. The number on the card is the number on the invoice. Each plan covers one site; second and later sites are half price, whatever mix of plans they’re on — checkout applies it automatically. A stack that doesn’t fit a card — a network of sites, an unusual setup — gets a written quote before you commit, never a price raised after onboarding.
What counts as a content edit?
Content edits are free and unlimited on every plan: new or changed text, images, prices, blog posts, team members, and new pages built from a layout your site already has. Send as many as you like — we do them one at a time, in the order they arrive. Design and development work — a new layout, a new feature, custom code — is included on our Growth plan (two hours a month) and Premium (five hours). On Essential, and for anything bigger, it’s quoted as a fixed-price project.
Why not 24/7?
We’d rather tell you exactly when we reply — within 2 hours, 9am–5pm Pacific, every day — and who replies, than print “24/7” and hedge it in the terms. On Premium you have a direct line, and if the site goes down at 3am, we start at 3am.
I’m on my host’s plan or another maintenance service — how does switching work?
Sign up, and we take it from there: we read the site as it is, take our own backup, and set up monitoring and security alongside whatever is already running. Nothing has to be rebuilt to get started. Once we’re in place, we tell you what’s safe to cancel and what to keep — then you cancel the old service on your own schedule.
What access do you need?
Hosting or SFTP details and a WordPress admin account in our own name — we send the exact steps, and you can revoke it any time. Every action we take is logged. We never use a shared password, and when you leave, the account is removed.
How do I cancel, and how does the first-month refund work?
Email us before the next billing date and the plan ends that month — no notice period, no forms. You can also update your card, see invoices, or cancel yourself from the billing portal linked on every Stripe receipt. You leave with the full site, database, and every credential. If the first month wasn’t what you expected, say so and we refund it and hand everything back.
Do I need a plan to hire you for a project?
No. Emergency help is priced per incident, and everything else — performance, security, custom development, a migration, a server setup, a rebuild — is a fixed-quote project. You get the number in writing before anything starts, and a care plan is never required.

Pick a plan, or just tell us what the site does.

Month-to-month, first month refundable, and your site is always yours. Not sure which: tell us what the site does and we reply within one business day. No call required.

See the plans ↑ Contact us